Automation Lead

10-12 years
8 days ago 4 Applied
Job Description

Job Family Descriptor

  • RPA enabled initiatives are expected to bring out significant Operational productivity & efficiencies
  • Automation of manual tasks
  • Live Order Dashboard & compliance Order Management
  • Automated Design and Delivery solution for service operation functions
  • E2E Automated Bandwidth Activation & Deactivation through tools and systems
  • Robotic Process Automations for Order Entry Automated logging of orders
  • Planned Event Workflow Automation
  • BOT for Event Prediction and SIA (System Impact Analysis), Managed Desk -Periodic Timely updates, First Fault Diagnosis
  • Automation through web self-care
  • RPA to Optimize Order fulfilment process
  • Automated Email to Ticket Conversion
  • Automated Ticket Creation and Updating of email-based tickets Stand up the central RPA practice within the Digital Technology organization, and partner closely with IT/Telecom functional areas to create the framework and governance model
  • Provide direct leadership to the RPA team within the Digital Technology organization, including technical architects, developers, and infrastructure resources.

Broad outline of the Role

  • Working closely with the RPA leads in the functions, drive the definition for the engagement model, work scope execution, demand management, and production support.
  • Own and coordinate the creation of the Digital RPA strategy, and drive the annual strategy and roadmap definition with the functional RPA leaders to ensure a cohesive technology and business vision.
  • Drive and oversee the implementation of technical architecture standards, including processes to implement industrialization and scalability of technical objects.
  • Create a tightly integrated team structure and engagement model between the RPA technical team and the functional teams that facilitates speed to market on demand identification, process mapping and automation.
  • Oversee the definition of that can be leveraged across the business functions to standardize intelligent automation assessment process/criteria, including standard assessment guidelines



intelligent automation assessment process/criteria
technical architecture standards
standard assessment guidelines
Job Source:

The Tata Group is an Indian multinational conglomerate headquartered in Mumbai.Established in 1868, it is India's largest conglomerate, with products and services in over 150 countries, and operations in 100 countries across six continents. Acknowledged as the founder of the Tata Group, Jamsetji Tata is sometimes referred to as the "father of Indian industry"