Business/Growth Targets
Process quotation requests from sales in a timely and efficient manner in line with
commercial targets.
Assist the setting of tariff levels and support development of competitive pricing
proposals.
Assist the Market Manager in understanding key market, customer, and sector trends.
Assist the Market Manager in understanding competitive behaviours in the market.
Assist the Market Manager in understanding and achieving market share targets.
Assist the Market Manager in formulating proactive tactical pricing initiatives that react
to market conditions and deliver value.
Facilitate non-standard quotation requests, as directed by the Market Manager.
Manage the day-to-day administrative functions of Market management.

Customer Experience
Contribute to an exceptional customer experience by ensuring:
Speed to market and fast quote turn times for sales team delivery
Short-term pricing and sales strategies with regional sales teams
Set Port Pair / Equipment type level tariffs
Set and monitor discount from tariff levels to achieve speed to market
Set and monitor strike rates at tariff levels

Reporting
Prepare annual budgets, quarterly forecasts, and monthly accounts for cargo contribution
across all services
Analyse trends, market profile and competition changes.
Define and understand model voyage from Line/Capacity managers for specific sectors
and monitor performance.

Develop market intelligence :
Develop expertise in their CIF/FOB markets, and embed this knowledge into the
organization
Review feedback from customers (via Sales) and competitor behaviour to contribute to
tactical pricing and product discussions

Crisis Management
Make every effort to be aware of and understand your role in the event of a crisis.
Make every effort to attend any relevant training, simulations and or meetings relating to
Crisis Management
Perform your role as best as possible in a calm and collaborative manner in line with the
relevant policy and procedures in the event of a Crisis
Provide input and feedback towards the ongoing improvement of the Crisis Management
framework and procedure.