Associate Success (HR) Business Partner

10-12 years
a month ago 48 Applied
Job Description


  • As an Associate Success Business Partner (ASBP) you will be responsible for aligning business objectives with employees and management for your assigned business units. The assigned business units include supporting the G&A and Sales functions.
  • The ASBP will be responsible for the aforementioned assigned business units in the India and APAC region, whilst working on various Global initiatives and projects. This position serves as a consultant to management on associate success (human resource) related issues and acts as an employee champion and change agent. The role assesses and anticipates HR-related needs. This position partners across the Associate Success functions to deliver value-added service to management and employees that reflects the business objectives of the organization.
  • The ASBP also maintains an effective level of business literacy about the business unit's financial position, its mid-to-long range plans, culture and competition.

What You Will Do

  • Consults with leaders and provides guidance on all people matters, tying them back to the business strategy.
  • Provides day-to-day performance management guidance to management (e.g., coaching, counseling, career development, disciplinary actions) to enhance organizational effectiveness.
  • Provides guidance on business unit restructures, workforce planning and succession planning.
  • Works closely with management and employees to improve working relationships, communication, employee engagement, and increase employee productivity and retention.
  • Assists in driving various Associate Success initiatives: performance management, goal setting, merit review process, and manager and associate career development, etc...
  • Ability to collaborate and partner with various Associate Success functional teams (Global Mobility, Comp & Benefits, Talent Acquisition, etc..) and other departments (Payroll, Finance, etc.) in order to meet the various needs of the organization.
  • Maintains in-depth knowledge of legal requirements in India (and APAC as a plus), related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partners with the legal department as needed.
  • Analyzes trends and metrics in partnership with the Associate Success team to develop solutions, programs and policies that drive organizational effectiveness.
  • Partners with the Talent Management team to identify training needs for business units and individual executive coaching opportunities.
  • Manages and resolves complex employee relations issues. Conducts effective, thorough and objective investigations, when needed.
  • Provides Associate Success process and policy guidance and interpretation.
  • Capable of respectfully challenging and providing regular constructive feedback to business leaders on any issue.

What We Are Looking For

  • Bachelor's degree in Human Resources Management or related business field
  • 10+ years of proven work experience as an HR Business Partner
  • Excellent people management skills
  • Experience working with senior leaders and associates that are located remotely
  • Excellent interpersonal and communication skills; ability to work in a team-oriented environment and work with both internal and external customers
  • Full understanding of all HR functions and best practices
  • Negotiation, project management and change management skills
  • Knowledge of employment/labor law in India (Knowledge of employment/labor law in APAC is a plus)
  • Strong business acumen
  • Proficiency in Microsoft Office tools
  • Experience in the software industry a plus
  • Experience working within a SaaS Technology organization preferred

Our Values

If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success and the success of our customers. Does your heart beat like ours Find out here: Core Values

Diversity, Inclusion, Value & Equality (DIVE) is our strategy for fostering an inclusive environment we can be proud of. Check out Blue Yonder's inaugural Diversity Report which outlines our commitment to change, and our video celebrating the differences in all of us in the words of some of our associates from around the world.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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