Associate Engagement Manager

Job Description

Role: Associate Engagement Manager

Experience Level: 6 to 10 Years

Work location: Mumbai/Bangalore

Roles & Responsibilities:

Client Management:

• Managingcustomer communication, relationships and escalation management.

• Guide the client on technology evaluation, technical thought leadership and direction for data and analytics projects.

• Constantly sync with the product & Business team to align on business priorities, and plan for long term and short-term architecture goals.

• Showcase thought leadership on technology roadmaps, agile development methodologies and best practices.

• Challenge and inspire customers and peers to solve difficult problems with ambitious and novel solutions.

Project Delivery:

• Own the complete project lifecycle by managing the solutioning, engineering, testing, release and maintenance.

• Lead engagements with multiple work-streams prepare project plans and manage deliverables.

• Guide and help team members to debug and solve technical problems. Project deliverables reviews and follow through till issues closure.

• Conflict resolution and dependency management.

Team Management :

• Work with the team to identify and qualify business opportunities. Identify key customer technical objections and develop a strategy to resolve technical blockers.

• Ensure proper skill development of team members.

• Travel to customer sites, conferences, and other related events as required. Requirements:

• Excellent client communication, analytical and presentation skills.

• Ability to work with minimal supervision in a dynamic and time sensitive work environment.

• Experience to manage a midsize team (10-20) is a must.

• Experienced in managing mid to large size data and cloud engagements using GCP/AWS/Azure platforms and services.

• Ability to discuss data management, data governance and data integration related issues and provide a point of view.

• Problem solving mindset and ability to guide the team to resolve project issues.

• Goodgraspofrisk management, scope management and project profitability.

Nice to have skills:

• Design and solutioning experience using services and tools of cloud platforms like GCP/AWS/Azure.

• Understanding of the latest trends in data management, cloud storage and hybrid cloud architecture.

• Good understanding of application data security and infrastructure security.

• Experience and knowledge of critical phases of the sales process which includes requirement gathering, sales planning, solution scoping, proposal building and client presentation.

• Knowledge and willingness to learn and apply emerging trends in cloud, Open AI, data science and Artificial Intelligence.

What's in it for you

• The experience of working in a category defining high growth startups in the transformational AI, Decision Science and BigData Domain.

• The opportunity of getting on boarded to the phenomenal growth journey and helping the customers take the next big leap in digital transformation

• The opportunity to work with a diverse, lively and proactive group of techies who are constantly raising the bar on the art of translating mounds of data into tangible business value for clients.

• Flexible, remote working options available to foster productivity and work/life balance.