Associate Director - Investments Performance Reporting & Change Management

We are seeking a talented individual to join our investments team at Mercer, a Marsh Business. This role will be based in Gurgaon. This is a hybrid role that has a requirement of working at least three days a week in the office.

Associate Director - Performance Reporting (Change Management)

Mercer Investment Consulting is seeking candidates for the senior role who has deep domain knowledge and have transformation mindset in

We are expecting Associate director to have deep Pension plan performance knowledge and leads complex change initiatives within the Investments Performance Reporting team, driving strategic process improvements and embedding a lean, agile culture. This role requires deep expertise in investment performance measurement, strong project management skills, and the ability to influence stakeholders across the organization.

We will count on you for:

• Serve as a subject matter expert on investment performance methodologies, including TWRR, money-weighted returns (MWRR), attribution analysis, risk metrics, and private markets performance measures.
• Lead end-to-end change management projects focused on optimizing investment performance reporting processes.
• Apply advanced lean methodologies to redesign workflows, reduce waste, and enhance data quality and reporting accuracy.
• Collaborate with senior stakeholders to align change strategies with business objectives.
• Mentor junior analysts and promote best practices in change management and investment reporting.
• Monitor change impact metrics and drive continuous improvement initiatives.
• Communicate complex change and performance insights clearly to technical and non-technical audiences.
• Manage multiple projects simultaneously, balancing priorities and resources effectively to meet deadlines and quality standards.
• Manage and strengthen relationships with clients and onshore stakeholders to foster trust and collaboration.
• Identify and pursue new opportunities to expand Mercer's scope of work with clients.
• Lead onshore, joint onshore-offshore projects, ensuring seamless coordination and delivery.
• Communicate and showcase best practices implemented at Mercer across various forums to promote knowledge sharing.
• Proactively address client escalations and queries, working closely with the Account Management team to ensure timely resolution and maintain strong client relationships.

What You Need to Have:

• Bachelor's or Master's degree in Finance, Economics, Business Management, Engineering, or a related discipline.
• 14+ years of experience in change management, process improvement, or project management within investment performance reporting or asset management environments.
• Strong knowledge of investment performance measurement methodologies, risk analysis, and attribution techniques.
• Proven expertise in lean management, agile frameworks, and continuous improvement practices.
• Experience with investment performance platforms (e.g., Eagle) and proficiency in data analysis tools such as SQL, VBA, Python, or Power BI.
• Excellent communication and stakeholder management skills, with the ability to influence at all organizational levels.

What makes you stand out

• Relevant certifications such as PMP, Lean Six Sigma, CIPM, or CFA are highly desirable.
• Demonstrated ability to lead cross-functional teams and mentor junior staff.

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being

Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person