Associate Director

About Business Service & Outsourcing

Businesses today, operate in an increasingly competitive global market. Leveraging an Outsourcing or a Shared Service delivery model to support business functions, helps them in focusing on key business outcomes, customer centricity and drives transformation. With a strong team of experienced professionals, we help organisations to focus on their core business and support them with the everchanging regulatory demands. Our service portfolio includes Finance and Accounting Services, Payroll Management and Compliance Services, Secretarial Services and Compliance Management, Human Resource Outsourcing and Shared Service Centre.

Associate Director – BSO Domestic Outsourcing

I lead and manage end-to-end accounting and finance operations for domestic outsourcing clients, ensuring high-quality service delivery, compliance, and strategic value addition.

Key Responsibilities

• Spearheaded the setup and stabilization of accounting and finance functions for new client engagements.
• Oversaw and reviewed end-to-end accounting processes, ensuring accuracy, completeness, and compliance.
• Applied strong knowledge of IGAAP and IND AS in financial reporting and advisory.
• Led team planning, development, and training, fostering a high-performance culture.
• Managed client relationships, acting as a trusted advisor and primary escalation point.
• Resolved client issues proactively by identifying root causes and implementing sustainable solutions.
• Ensured timely and accurate month-end closures, statutory compliances, and reporting deliverables.
• Reviewed MIS and management reports, including finalization of books of accounts.
• Coordinated with auditors, tax experts, and cross-functional teams for seamless compliance and audits.
• Supported hiring and onboarding of team members to scale operations effectively.
• Identified process improvement and automation opportunities to enhance efficiency across large engagements.
• Contributed to business development, including opportunity identification, proposal creation, and client negotiations.
• Liaised with legal, compliance, and independence teams to ensure risk and regulatory adherence before client onboarding.
• Participated in fee negotiations and commercial discussions with clients and prospects.

Core Competencies

• Analytical Thinking
• Strategic Thinking
• Collaboration & Team Leadership
• Creative Problem Solving & Decision Making
• Stakeholder Management & Relationship Building
• Innovation & Continuous Improvement

Qualifications & Experience

• Chartered Accountant (CA)
• 10+ years of experience in Accounting, Finance, and Taxation