Job Description (Posting).
About HCLTech
HCLTech is a global technology company, spread across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. We re powered by our people a global, diverse, multi-generational talent - representing 161 nationalities whose unique spark, perspective and boundless passion drive our culture of proactive value creation and problem-solving.
Our purpose is to bring together the best of technology and our people to supercharge progress for everyone, everywhere our clients, partners, their stakeholders, communities, and the planet. As a company, we are deeply focused on accelerating our ESG agenda. We are also creating technology-enabled sustainable solutions with and for our clients and partners. We embed ESG imperatives into every aspect of our business and ensure that the progress we supercharge is responsible, inclusive and beneficial to all our stakeholders in the long term. We have committed to achieving net zero by 2040.
To learn more about how we can supercharge progress for you, visit
TL-IaaS-Azure,AzureKubernetes
Job Summary
The Track Lead for Support & Operations plays a pivotal role in managing operational activities with a strong focus on continuous improvement, problem-solving, and ensuring client satisfaction. This position is integral to empowering teams through effective management practices while meeting established service level agreements (SLAs). The Track Lead will drive innovation in processes and enhance operational efficiencies within the organization. (1.) Key Responsibilities
1. Enhance Operational Systems By Implementing And Managing Azure Iaas Solutions To Streamline Information Flow, Improve Management Reporting, And Optimize Business Processes.
2. Lead The Support Team In Understanding Client Requirements And Ensure That Service Delivery Aligns With Client Expectations By Utilizing Azure Kubernetes For Scalable Application Deployment.
3. Mentor And Guide Project Team Members, Fostering Transparent Communication Of Project Goals Using Infrastructure As Code (Iac) Principles With Terraform In Azure Environments.
4. Introduce Innovative Ideas And Process Improvements, Leveraging Windows Azure Paas Capabilities To Enhance Organizational Efficiency And Operational Effectiveness.
5. Provide Tailored Solutions In Line With Customer Needs By Analyzing Operational Environments And Utilizing Azure Iaas And Iac Technologies To Drive Tangible Business Results.
Skill Requirements
1. In-Depth Knowledge Of Azure Iaas And Iac Practices.
2. Solid Experience With Azure Kubernetes For Application Management.
3. Proficiency In Using Terraform For Infrastructure Automation.
4. Familiarity With Windows Azure Paas Services For Application Development And Deployment.
5. Strong Problem-Solving And Team Leadership Skills.
Certification
1. Optional But Valuable: Microsoft Certified: Azure Solutions Architect Expert
2. Optional But Valuable: Hashicorp Certified: Terraform AssociateSkill (Primary)
Cloud Services-Platform Engineering-Cloud Architect
