ASSOCIATE CONSULTANT

9-13 years
3 months ago 9 Applied
Job Description

Job Description (Posting).

General Description Responsibilities: Troubleshooting technical issuesResponsible for successful completion of Installation, configuration and migrationEnsure maximum uptime according to the SLA Improves and maintains customer and employee satisfactionPerform problem determination followed by root cause analysis and documentationImplement changes to z/OS and installed SW followed by documentationParticipate in analyzing, planning and implementation of upgrades to z/OS and installed SWNew products installation, testing and customizationWorking with incident and change management toolsUnderstand and implement specific customer requirementsPerform root cause analysisDefining processes and ensuring that the processes are adhered toResponsible for strategizing a backup plan and test plan for failure scenarioMonitoring and maintaining SLA requirements by the team membersPlanning Backup/Restoration Strategy for 24x7 operation supportTesting / Auditing/processes as required from time to timeIdentify Skill gaps and plan for training / knowledge updating Skill set Requirements Mandatory:-Fully understand z/OS services structure, JES concepts, parallel sysplex/GDPS, catalog managementPARMLIB configuration and JES customizationKnowledge of JCL, REXX, CLIST and Modify Assembler EXITSKnowledge of z/OS HW, LPAR, HMCIMS/MQ Series (Web Sphere MQ)RACF experienceKnowledge of installing and supporting few commonly used ISV products like CA-View, Tape management tool (CA-1), Scheduling tools (BMC Incontrol, CA-7) etc.,Knowledge of USS managementCapable of installing regular maintenance (RSUs)Supporting any hardware or software upgrade in the environmentCapable of Installing/upgrading CICS and related products on a mainframeMaintain reliability, availability of CICS systems softwareGood knowledge in usage of transactions like CEMT, CEDA etc.,Good Knowledge of SMP/E, SQL, DB2 online and offline utilities, ZPARMS, DB2 logs and BSDS, DB2 Commands, DDF etc.Install and use performance monitoring tools and products(like SAS, MXG, CA-MICS, Strobe and the Omegamon products)Expertise in tuning and debugging performance problems for z/OS systems including application workloadsPerform problem diagnostics and resolution. Monitor system performance and tune when requiredWell versed in storage capacity planning and configuration and should have good familiarity with typical z/OS application performance analysisCapable of z/OS Performance Analysis using various tools such as IBM's RMF, SMF and subsystem analysis toolsCapable of Installing, Customizing and maintaining IBM and other ISV products related to Automations Good to Have:-Experience in mainframe automation and Performance & Capacity Management will be an added advantageExperience in Customization of ISV/OEM products used for Automations and monitoring tools like Netview, OPS/MVS, SA z/OS, Tivoli Suite of monitoring and automation products, BMC AO, TEP, Control-O etcSAS Programming Skills, Retrofit SAS Code for MXG application post Product Upgrade.Soft Skills/Other skills Excellent communication and conversation skills (Verbal and Written). Customer facing.Good documentation skillsGood working knowledge of MS OFFICE (Including MS Project and Visio)Should have a good customer handling skillsAble to handle unforeseen situationsHigh level of acceptanceCan drive HCL s value and its methodology Years of Experience Total: 9 to 13 years of experienceRelevant: More than 9 years of experience in System Programming (1.) To attend status calls with customer and the team and escalate to Senior management (2.) To drive recruitment and resourcing process by working closely with the HR teams (3.) To drive resource planning and keep track of team s performance

Qualification

B-Tech

Skill (Primary)

Data Center-Mainframe-DB2 System programmers

JOB TYPE

Function

Skills

Sql
Smf
DB2
JCL
Ims
SAS
Hmc
CA-View
CA-1
CA-7
CA-MICS
ZPARMS
MXG
BMC AO
Jes
USS
HCL
GDPS
Tape management tool
BMC Incontrol
DDF
Tivoli Suite
TEP
parallel sysplex
HW
OPS/MVS
Control-O
Web Sphere MQ
IBM"s RMF
SA z/OS

HCLTech is a global technology company, home to more than 221,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2023 totaled $12.9 billion. To learn how we can supercharge progress for you, visit hcltech.com.

We have been named a Global Top Employer for 2023 and certified as a Top Employer in 25 countries by the Top Employers Institute across three regions, Asia Pacific, North America and Europe, for consistency in people practices across the globe. Of the 25 countries, HCLTech is ranked number one in 18 countries, including India. These accolades demonstrate our commitment to fostering a work environment with an innovative and a progressive work culture. To learn how we can supercharge progress for you, visit hcltech.com

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