What You'll Do
This role is responsible for analyzing, reconciling, and resolving complex invoice holds to enable timely supplier payments and support a stable Procure-to-Pay process. This role requires strong ownership, analytical capability, cross-functional coordination, and a continuous improvement mindset to identify root causes, reduce recurring holds, and improve overall process efficiency.
Key Responsibilities
- Handle complex invoice reconciliation activities with accuracy, urgency, and end-to-end ownership.
- Manage open, critical, and complex invoice holds to support timely clearance and supplier payment.
- Analyze invoice hold reasons, identify recurring issues, and drive corrective and preventive actions to reduce repeat occurrences.
- Conduct root cause analysis using structured quality tools such as 5 Whys, Fishbone, and data-based problem solving.
- Coordinate with Accounts Payable, buyers, suppliers, plants, requesters, and other stakeholders to obtain required information and resolve discrepancies.
- Maintain clear and timely updates in invoice management tools, trackers, and workflows to ensure transparency and audit readiness.
- Resolution of invoice holds and reduction in past-due invoices.
- Prepare and present business updates, dashboards, and process performance summaries for leadership and stakeholders.
- Use Excel and data analysis skills to prioritize actions, identify ageing risks, track progress, and improve process visibility.
- Initiate or participate in continuous improvement projects to simplify processes, reduce manual follow-ups, and sustain long-term solutions.
- Ensure structured communication and avoiding unnecessary escalation loops.
Qualifications
- 3-5 years of relevant experience into Accounts payable or Handling invoice reconciliation
- Should be Non-Engineer Graduate or Equivalent/ Preferred Commerce
Skills
- Strong stakeholder management, communication, and cross-functional collaboration skills
- Excellent knowledge with MS office suite (Word, Excel, Power Point, Power BI) and SCM Functional skills in Procure to Pay Process
- Deep functional expertise in material planning, Oracle ERP, Invoice Reconciliation
- Technology Savvy, Innovative with Digital Mindset
- Strong analytical, problem-solving, and decision-making capabilities with a focus on execution and results.
