Assistant Vice President-Change Management -Communication

10-15 years
a month ago 22 Applied
Job Description

With a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the world&rsquos biggest brands&mdashand we have fun doing it! We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We&rsquore harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people.

Now, we&rsquore calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing. People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower.

Welcome to the relentless pursuit of better.

Inviting applications for the role of Assistant Vice President-Change Management -Communication

As a Communication Change Manager, you will be responsible for developing and implementing a comprehensive communications engagement strategy and plan to support the Enterprise Resource Planning (ERP) program. You will work hands-on with senior leaders to plan, write, edit, and distribute/execute diverse types of communications and campaigns for a global organization using multiple communication channels and platforms.


  • Develop marketing and communication strategies to build awareness of the enterprise ERP project, multiple work streams, frequency and cultural change

  • Partner with the ERP leadership team to develop key messaging and presentations for organization updates, key initiatives, and other topics

.Establish a structured communication cadence for the project while applying change management processes and tools to support the adoption of changes required by a project

.Drive the design, development, delivery and management of the communication strategy and plans to ensure business and end user readiness and adoption

.Develop and manage a range of communication channels, including email, intranet and events, to ensure stakeholders are kept informed and engaged throughout the program

.Manage, develop, create and deliver engaging and informative content including presentations, newsletters, videos, and FAQs to support the communication and engagement plan

.Monitor and evaluate the effectiveness of the communications and engagement plan, and adjust as necessary to ensure maximum engagement and participation from stakeholders

.Support the development and execution of stakeholder management engagement plans

.Support the development and execution of organizational readiness, change readiness, and leadership alignment assessment activities as needed throughout the project lifecycle

.Develop communication policies and procedures for the project team to follow

.Collaborate with the PMO, Internal Marketing/Communications and HR teams to identify, leverage, and integrate technology that will streamline and simplify the distribution of communication to all impacted employees globally

.Align all communication activities with the master ERP project plan

Qualifications we seek in you!

Minimum Qualifications/skills

.Relevant years leading, developing and executing strategic program-oriented communications across a variety of cross functional teams

.BS/BA/MS in Communications, Public Relations, or relevant field

.Ability to distill complex information into clear, concise messaging ability to write in a simple, direct, professional and warm tone

.Experience developing trusted relationships with senior leaders and key stakeholders across multiple geographies

.Outstanding writing and editing skills with the ability to write for a broad spectrum of multi- media communications channels

.Solid understanding of project management principles exceptional organization and planning abilities

.High degree of flexibility, with the ability to manage multiple priorities simultaneously

.Innovative mindset always looking for ways to improve how to communicate with and engage employees

Preferred qualifications

.Workday/Oracle/SAP project communication experience, specifically as part of a full deployment both HCM and FIN

.Technology industry expertise, with specific knowledge and experience in the software market

.Graphic design skills plus hands-on experience with image editing and digital sketching software, like Photoshop, InDesign, and Adobe Illustrator

.Expert MS Office and Google Applications

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to building a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.




communication channels
leadership alignment assessment
communication policies
organizational readiness
Job Source:

Genpact is an American professional services firm legally domiciled in Bermuda with its headquarters in New York City, New York. The company currently employs more than 100,000 people and provides services to clients in over 30 countries worldwide

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