About the Job
As an Assistant Manager - Operations (Sales), you will play a key role in driving sales operations, ensuring efficient processes, and maintaining high levels of customer and employee satisfaction. You will be responsible for managing a team 50 + including associate and TL reporting to you, optimizing sales performance, and collaborating with clients to achieve business objectives. This
role demands a strong sales acumen, leadership skills, and the ability to work in a fast-paced environment.
Key Skillset - B2C Sales, Telesales, Outbound sales, Inside sale
s
Roles and Responsibilitie
- s:Seamlessly manage operations to ensure timely SLA delivery while maintaining high levels of employee and customer satisfactio
- n.Drive B2C sales for insurance products (Health, Motor, Life
- ).Establish and manage client relationships, ensuring strong engagemen
- t.Organize resources, set goals, and develop strategies to optimize sales performanc
- e.Monitor and document staff schedules, attendance, and productivit
- y.Conduct weekly and monthly client meetings to understand expectations and provide update
- s.Ensure resolution of audit-related issue
s.
Desires Skills and Experi
- ence:Must have experience into B2C Outbound sales ver
- ticalMust have team size of 40-50 Asso
- ciateInsurance background prefe
- rableTeam Management: Conduct meetings, performance reviews, and ensure employees meet performance tar
- gets.Employee Development: Hiring, coaching, and mentoring team members for suc
- cess.Sales Expertise: Proven track record in Telesales preferably Health, Motor, or Life Insurance s
- ales.Performance Monitoring: Ability to calibrate employee performance, provide coaching, and e
- nsurealignment with business object
- ives.Strong external and management reporting capabili
- ties.Ability to lead, mentor, and develop high-performing t
eams.
What do we
- offerOpportunity to earn good ince
- ntivesEndless growth oppor
- tunityGMC Group Medical Co
- verageGroup Personal Accident Ins
- uranceGr
- atuityWellness Pr
- ogramsGive back to society throu
- gh CSRContinuous talent enhancement p
- rogramChildcare fa
- cilityTax Saving flexi be
nefits
How to Apply - How to Apply Interested Candidate can share their updated CV at [Confidential Information] or WhatsApp - 958
- 2253267
Note- Only Relevant profiles will be cont
ractable