Assistant Manager

WNS Holdings

Gurugram

5-9 Years

Save

Posted 26 days ago
Be among the first 40 applicants

Early Applicant

Quick Apply

Job Description

Liaise with regulatory, legal and banking regulation as per requirement
Ensure that daily, weekly and monthly tick lists are effectively maintained and the commitments towards our internal and external customers are met according to Service Level Agreement (SLAs)
Ensure all activities are carried out as per the agreed SLAs and in case of exceptions, beneficiaries are advised accordingly.
Manage the work flow efficiently with the resources available without compromising on the risk and services.
Ensure escalation of any identified risk and suggest and implement mitigating actions and controls to safeguard the Bank.
Ensure timely and effective communication is maintained with Internal as well as external customers taking utmost care in protecting the reputation of the bank.
Identify risk and nature of issues and inquiries arising repeatedly.
Ensure to escalate these identified risks to the Supervisor / Line Manager / Department Head within the Unit and be a part of the team designing the mitigating factors
Review periodically the staff job functions and ensure that all staff within the unit is fully aware of all the process which would facilitate job rotation.
Maintain professionalism and effective communication with colleagues within the Unit and all other Departments
Adhere to your individual duties and responsibilities and support the team to deliver service excellence
Ensure all staff are able to deliver the tasks assigned including on the job, technical & soft skill training and development
Ensuring all volumes are completed during month end

More Info

Job Type:

Permanent Job

Industry:

Information Technology

Role:

Internal Auditor, Accounts Manager

Function:

Finance & Accounts

Employment Type:

Full time

Open to candidates from:

Indian

About Company

WNS Holdings

WNS (Holdings) Limited (NYSE: WNS) is a leading Business Process Management (BPM) company. WNS combines deep industry knowledge with technology, analytics, and process expertise to co-create innovative, digitally led transformational solutions with over 600+ clients across various industries.

Job ID: 112056379

Jobs by Skill - IT