Assistant Manager - Training Processes (Personal Independence)

Overview

KPMG is a global network of professional firms providing Audit, Tax and Advisory services.

KPMG in India, a professional services firm, is the Indian member firm of KPMG International Cooperative (KPMG International.) was established in September 1993. As members of a cohesive business unit they respond to a client service environment by leveraging the resources of a global network of firms, providing detailed knowledge of local laws, regulations, markets and competition.

To be accountable for the delivery of high quality work for both self and others that is on time and ready for client/manager review, understand the firm's risk management policies and processes, regulatory environment, has the ability to assess risk actively develop, mentor and coach team members, set up procedures to monitor work progress, assisting/enabling innovation in processes enhancing the firm's reputation.

Role & Responsibilities

Training Processes

• Oversee end-to-end training processes, including monitoring, reminders, escalations, exceptions, and follow-ups.
• Maintain training trackers, reports, and population data, ensuring accuracy and completeness.
• Support maintenance of process documentation and evidence in line with SoQM and QC1000 requirements.
• Coordinate with HRMS/GLMS, IT, Data teams, Service Lines, and process owners to ensure smooth execution.
• Validate dashboards and reports against source data, track GLMS ID delays, document system issues, and support resolution.

Automation & Innovation

• Drive automation and innovation using tools such as Excel, Access, macros, Power BI, Copilot, and GenAI to enhance reporting, analysis, and process efficiency.
• Provide support to additional Independence and Risk Management processes, as required.

THE INDIVIDUAL

• 5+ years of relevant experience in Independence, Risk Management, automation, or similar operational roles.
• Graduate/Postgraduate in a relevant discipline (BBA, B.Sc., B.Com preferred); MBA is an advantage.
• Strong proficiency in Microsoft Office, especially Excel, word and PPT; working knowledge of automation concepts (macros, VBA, Power BI) preferred. Familiarity with Copilot/GenAI tools is a plus.
• Collaborative team player with the ability to guide and mentor junior team members.
• Effective communicator with strong drafting, stakeholder management, and follow-up skills.
• Able to manage multiple priorities in a fast-paced, deadline-driven environment.
• Detail-oriented, dependable, and solutions-focused, with a strong commitment to quality and service delivery.

KPMG India has a policy of providing equal opportunity for all applicants and employees regardless of their color, caste, religion, age, sex/gender, national origin, citizenship, sexual orientation, gender identity or expression, disability or other legally protected status. As an equal opportunity employer, KPMG is committed to fostering a culture where everyone feels welcomed and is treated fairly. If you have any reasonable accessibility or accommodation requirement that will make you more comfortable during the assessment and recruitment process, please let us know and our Talent Acquisition colleague will connect with you.