Assistant Manager Digital Marketing

2-3 years
a month ago 1 Applied
Job Description

Company Description

We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our integrated ecosystem of leading brands, personalized services and expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities.

Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

Do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

We are Accor

Our leadership is bold. Our agility thrives on open innovation and we embrace the new, whether it's diversity, trends, challenges. As change accelerates, we continually hone our vision of hospitality reinvented, developing how we use spaces and share with the world.

We are a forward-thinking partner that delivers on steadfast commitment thanks to the most diversified & best performing integrated hospitality ecosystem. Our industry-defining tools catalyze stable growth, driving performance and value. Our global scope and specialist expertise empower those we work with.

Accor hospitality is fundamentally about people and our success relies on our Heartists to deliver the best service, welcome and care for our guests. With people at heart, our world expands. Our culture nurtures empowerment and welcomes everyone with openness.

We are 100% committed to sustainability, with people at the heart of what we do. As such, we strive to make a meaningful impact by unlocking lifestyle experiences and shaping the hospitality of tomorrow - together, with all our stakeholders: Heartists, owners, partners, guests and communities.

Job Description

Through your passion and motivation you are responsible for the management of Digital Marketing & Public Relations activities in line with the SOP & strategy of the Hotel.

What's in it for you:

  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs through our Academies
  • Fun and friendly work environment. We have an 82% employee satisfaction score.
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

  • Devise and execute digital marketing strategies to drive online traffic to the company websites within brand guidelines
  • Devise and execute the social media strategy for both hotel and F&B outlet
  • Assist DOS with monthly owners reporting and annual marketing, promotions and PR plans
  • Constant review of web analytics and implement changes as necessary and working with third party providers as necessary
  • Foster strong local partnerships to increase destinational awareness via PR opportunities, online visibility and printed information
  • Management of online brand and product campaigns on social media platform.
  • Management of the hotel website, social media and third party listings to improve usability, design, content and conversion rates
  • Creation and design of marketing collateral for all areas of the hotel
  • Coordination with graphic designers and printing suppliers to produce and update collateral and signage
  • Develop and maintain the various media/PR databases of the hotel and key relationships and communicate regularly regarding promotions, events and opportunities
  • Champion PR, Communications and Marketing activities within the business units
  • Participate in all Regional and National Campaigns, that support the hotel strategy and ensure campaigns are animated at hotel level
  • To ensure our Heartiest Culture is at the forefront of our actions

Your experience and skills includes.

  • Relevant tertiary qualifications in marketing or communications in Hotels or F & B industry.
  • A creative flair and a natural ability to generate ideas to engage our guests
  • Be comfortable designing collateral and using design software (Canva or other adobe software)
  • Have experience using a camera to create video and still image content
  • A history of managing and leading projects such as video or photo shoots with third party providers
  • The ability to work within a team and develop their skills. train, coach and motivate our future leaders
  • Highly organised self-starter with the ability to effectively manage priorities
  • Projects a professional image through presentation and interpersonal skills
  • Have the ability to think on their feet and problem solve
  • A high standard of grooming and presentation
  • Excellent communication skills with fluency in English on a business level additional languages are a plus

Why work for Accor
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS


. Graduation or Post Graduation in Relevant Field
. Minimum 2 - 3 years of relevant experience in a similar capacity
. Good reading, writing and oral proficiency in English language

Job Source:

Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties. It is the largest hospitality company in Europe, and the sixth largest hospitality company worldwide. Accor operates in 5,300 locations in over 110 countries.

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