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Assistant Manager - Billing, Collections & Finance Operations

Tata Communications Limited


    Job Description

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4-7 Years
a month ago
49 Viewed
6 Applied

Job Description

Broad outline of the Role

  • Responsible for the timely billing and collection of billing charges from customers.This is an operational role, responsible for delivering results that have direct impact on day-to-day billing and collection operations.

Purpose - Broad objective of the role

Size and Scope of Role - No. of direct reports

Size and Scope of Role - Total team size

Minimum qualification & experience

  • Graduate in accounting or finance
  • 4 - 7 years of relevant experience

Other knowledge/skills

  • Good understanding of billing and collection systems
  • Knowledge of billing procedures and collection techniques

Key Responsibilities

  • Work with the revenue team to ensure that accruals are set at the correct level.
  • Oversee all aspects of advertising billing, new Accounts, and circulation billing Team.
  • Manage the status of accounts and balances and identify inconsistencies.
  • Write thorough reports on billing activity with clear and reliable data.
  • Perform periodic checks on customers outstanding /debts on system, Inform Sales and on the outages.
  • Follows up with personal visits by relationship managers, telephone inquiries and letters to customers to process claims for outstanding account.
  • Address invoice and billing discrepancies
  • Lead the monthly audit process for the function.
  • Ensure billing accuracy and delivery of billing information to customers.

Technical Competencies

Knowledge / Skills


Tata Communications is a digital ecosystem enabler that powers today&#8217&#x3B;s fast-growing digital economy. We enable the digital transformation of enterprises globally, including 300 of the Fortune 500. We carry around 30% of the world&#8217&#x3B;s internet routes and connects businesses to 60% of the world&#8217&#x3B;s cloud giants.
We have been a part of the rich heritage of the internet in India. Over the last 25 years, enterprise-enabled services have been essential to the adoption of digital services in the country. Connectivity is an essential fabric of sustenance for the economy. We are committed to enabling Industry leaders in this New World of Communications&#8482&#x3B;, with our unique promise of delivering secure connected digital experiences.
In 2020, we announced the launch of &#8216&#x3B;Secure Connected Digital Experience&#8217&#x3B; (SCDx), a proposition intended to meet this growing, worldwide demand for new ways of operating, which includes far higher levels of working from home, rising security risks, a shift to digital commerce, and more contactless experiences. It will help companies currently relying on short-term fixes by providing holistic, secure, enterprise-level digital solutions that address current challenges and are fit for the long term.


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