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Assistant Director

Singapore General Hospital
8-10 Years
Singapore
  • Posted 9 days ago
  • Be among the first 10 applicants

Job Description

Assistant Director / Senior Assistant Director, Billing Adjustment and Claims Management

If you are passionate about transforming healthcare finance into a meaningful touchpoint that combines operational excellence with human compassion, this is an opportunity to make a lasting impact on patients, families, and the future of healthcare delivery at SGH. With strategic leadership and a proactive mindset, you will empower your team to uphold strong financial stewardship and also enhance the overall patient experience.

Key Responsibilities

  • Provide professional leadership, support and guidance to the team in managing the end-to-end bill adjustment process, including the review of billing discrepancies, validation of supporting documents, and implementation of accurate corrections in the system.
  • Identify process gaps, implement improvements, and drive automation and quality initiatives to enhance accuracy, efficiency, and patients satisfaction
  • Oversee the monitoring, processing, and resolution of claims to ensure accurate approval and timely management of rejections or discrepancies.
  • Develop and implement KPIs and performance analytics framework to monitor team productivity, enhance service quality and drive continuous improvements.
  • Collaborate with internal departments / teams to ensure compliance with policies, governance requirements, and service-level agreements
  • Prepare management reports and develop data dashboards for performance review or strategic decision-making

Qualifications

  • Bachelor's degree in business administration, Finance, Healthcare management or related field (s)
  • Minimum 8 years experience in claims management, billing operations or related leadership role is preferred
  • Ability to manage teams and deliver measurable performance / improvements
  • Possess strong analytical mindset with proficiency in data tools and performance dashboards
  • Excellent communication, problem solving, and decision-making skills

More Info

Job Type:
Permanent Job
Industry:
Other
Function:
Healthcare Finance
Employment Type:
Full time

Job ID: 151257909

Last Updated: 15-07-2026 08:54:19 PM
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