Some careers shine brighter than others.
If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Consultant Specialist.
In This Role, You Will
- Assist the team in the delivery of various changes including server acquisition, software installation, patch releases and upgrades.
- Assist in the support of production services including fixes, query resolution, etc. This may involve discussions with Directors or Executives from across the Group.
- Build strong relationship with vendors, business teams and various other IT teams as required
- Build a good working relationship with the extended Business Support team
- Assist with the analysis and documentation of new requirements, changes and fault fixes (e.g. including route cause analysis).
- Good communication skills (oral & written)
- Ticketing and Maintaining SLA's
To be successful in this role, you should meet the following requirements:
- Analysis skills with experience of the project life cycle
- Planning / Organisational skills
- Strong communication skills, which may include communicating with Directors or Executives from across the Group.
- Experience of problem solving
- Ability to work under pressure and deliver within limited timescales
- Working knowledge of Windows, or Unix, server technology and some knowledge of IIS, MS SQL Server, Oracle - an advantage
- Familiar with Apple technology and mobile device management - an advantage
- Good team player who is flexible, enthusiastic and has a can do attitude to work
- Motivated and adaptable to change.
You'll achieve more when you join HSBC.
www.hsbc.com/careers
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by HSDI
