He / she shall be responsible for Contingent Labor & shall be responsible for developing, managing, and optimizing the organization's contingent workforce program with focus on India & supporting countries like: Australia, Japan, China & Singapore.
This role will lead the implementation and supply chain governance of a first generation Managed Service Provider (MSP) program, ensuring efficiency, compliance, and cost-effectiveness in the sourcing and management of temporary labor, contractors and service providers.
The ideal candidate will have experience in Contingent Workforce, Vendor management within an MSP program, ideally in a complex multinational environment.
Key responsibilities:
- MSP Program implementation:
- Support the end-to-end implementation of an MSP solution for contingent labor in India and other identified countries in APAC,
- Partner with global and regional procurement, HR, legal and IT teams,
- Manage transition from current staffing arrangements to the MSP model, ensuring minimal disruptions to operations,
- Establish a negotiation strategy, including saving levers and performance metrics for our future vendors joining the program,
- Procurement:
- Manage sourcing, negotiation, and contracting with vendors,
- Ensure supplier diversity, compliance, with labor laws, and adherence to ethical procurement practices,
- Drive cost optimization through rate benchmarking, demand management, and market intelligence,
- Collaborate with business verticals to showcase opportunities, understand demand, and optimize talent supply chains,
- Track and ensure approval of all cost reduction, cost avoidance, and other benefits from the contingent labor program,
- Governance and compliance:
- Implement governance structures for vendor and worker classification (FTE vs contractor),
- Ensure compliance with Indian labor regulations, tax laws and company policies,
- Support the development of standardized processes for onboarding, tenure tracking, extensions, and offboarding of contingent workers,
- Maintain strong documentation and audit trails for contingent workforce engagements,
- Stakeholder engagement:
- Act as primary point of contact for vendors,
- Partner closely with HR, finance, and business leaders to align contingent labor strategies with organizational goals,
- Deliver executive reporting and insights on contingent workforce spend, performance, and risks,
- Continuous improvement:
- Identify opportunities to improve program efficiency, supplier performance, and worker experience,
- Benchmark against best-in-class contingent workforce programs,
- Lead Quarterly Business Reviews (QBRs) with key strategic vendors,
- Contribute to global and/or regional procurement initiatives related to workforce strategy and category management,
Qualifications & Experience:
- 7-15 years of experience in procurement or vendor management with at least 3-5 years focused on contingent labor or workforce solutions,
- Proven experience managing an MSP program in India or across APAC,
- Strong understanding of India labor laws, compliance frameworks, and supplier governance,
- Experience working in multinational or matrixed organizations,
Skills:
- Strong stakeholder management and cross functional leadership skills,
- Deep understanding of contingent workforce models and suppliers ecosystems,
- Proficiency with MSP/VMS platforms,
- Analytical mindset with advanced Excel and reporting skills,
- Excellent communication, negotiation and presentation abilities.
