Position: Airport Support Representative Company Overview: Viswamitempowersolution is a leading provider of airport support services in Nagpur, Maharashtra, India. We are committed to delivering exceptional customer service and ensuring a seamless travel experience for all our clients. Job Overview: We are looking for a dedicated and customer-oriented Airport Support Representative to join our team in Nagpur. The ideal candidate will be responsible for providing support and assistance to passengers at the airport, ensuring a smooth and hassle-free travel experience. Key Responsibilities:
- Greet and assist passengers at the airport, providing them with information and directions as needed
- Check-in and process passengers tickets and baggage
- Assist passengers with boarding and deplaning procedures
- Handle and resolve any customer complaints or issues in a timely and professional manner
- Monitor flight schedules and provide updates to passengers
- Coordinate with other airport staff and airlines to ensure smooth operations
- Maintain a clean and organized work area
- Follow all safety and security procedures at all times Qualifications:
- High school diploma or equivalent
- Previous experience in customer service or related field preferred
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced and dynamic environment
- Strong problem-solving skills
- Willingness to work flexible hours, including weekends and holidays
- Must be able to stand for extended periods of time and lift up to 50 pounds
- Knowledge of local languages and familiarity with airport operations is a plus If you are passionate about providing exceptional customer service and have a strong attention to detail, we encourage you to apply for this exciting opportunity. Join our team at Viswamitempowersolution and be a part of delivering an exceptional travel experience for our clients.
