AI Engineer -Voice AI

About Credgenics:

Credgenics is India's first of its kind NPA resolution platform backed by credible investors including Accel Partners and Titan Capital. We work with financial institutions, Banks, NBFCs & Digital lending firms to improve the efficiency of their collection using technology, automation intelligence and optimal legal routes to facilitate the resolution of stressed assets

.With all major banks and NBFCs as our clients, our SaaS-based collections platform helps them efficiently improve their NPA, geographic reach and customer experience

.We count most of India's lending majors as our clients such as ICICI Bank, Axis Bank, Bank of Baroda, etc and have been able to grow 100% MoM consistently even among the pandemic

.
Key Responsibiliti

• esDesign and develop scalable backend services and microservices for Voice AI application
• s.Build and maintain APIs powering AI-driven voice and conversational experience
• s.Integrate LLMs, ASR, and TTS and STT systems into production-grade application
• s.Develop real-time conversational workflows and voice processing pipeline
• s.Optimize application performance, scalability, and reliabilit
• y.Collaborate with Product, AI/ML, and DevOps teams to deliver high-quality solution
• s.Participate in architecture discussions, code reviews, and technical design decision

s.
Required Ski

• lls3+ years of experience in Backend Engineering or Software Developme
• nt.Strong proficiency in Pyth
• on.Experience building REST APIs and microservic
• es.Knowledge of cloud platforms (AWS, GCP, or Azur
• e).Experience working with LLMs, AI agents, or Generative AI applicatio
• ns.Understanding of Voice AI technologies such as ASR, TTS, and speech processi
• ng.Strong problem-solving and system design skil

ls.
Preferred Sk

• illsExperience with LangChain, LangGraph, or similar AI framewo
• rks.Familiarity with Whisper, Deepgram, ElevenLabs, or other speech technolog
• ies.Experience in SaaS, FinTech, or product-based compan