We are seeking a seasoned Senior AI/ML Engineer to lead the design, development, and deployment of advanced machine learning models and AI solutions. This role involves collaborating with cross-functional teams to drive innovation and deliver impactful AI-driven products. This senior, cross-functional role is responsible for setting our strategic direction on GenAI, Intelligent automation, and data-powered operations. You will guide the implementation of AI solutions across the business, delivering meaningful process improvements, with a keen eye on AI governance.
What You Will Do
- Lead the design, development, and deployment of AI-powered business workflows using the latest LLMs, agents, and intelligent automation tools.
- Guide AI governance, ethical use, and standardisation across all AI-enabled solutions.
- Support business units by training staff and promoting the effective use of AI tools in daily operations.
- Stay current on the latest AI developments (releases, tooling, methodologies) and recommend relevant applications that could improve all areas of the business.
- Supervise, mentor, and support a small but growing AI engineering team, fostering a culture of collaboration, innovation, and driving improvements across the business.
- Engage in hands-on development as required, building prototypes and working solutions for internal stakeholders.
- Work alongside our Power Platform team to enhance advanced model-driven app solutions and Business Reporting using AI capabilities.
- Contribute to long-term planning, vendor evaluations, and strategy for scalable and secure AI adoption.
- Match the business needs with industry standards on governance like ISO 27001 to allow the business to remain compliant.
- Collaborate with global colleagues across time zones; some flexibility will be required.
What We Are Looking For
- Deep understanding of generative AI, LLMs, and agent frameworks.
- Track record in designing, building, and deploying AI-enabled workflows and solutions.
- Hands-on experience developing workflows and using Microsoft's Power Platform.
- Experience implementing AI solutions with ISO 27001 is desirable (not audit level).
- Experience designing and implementing AI solutions with CRM Systems is desirable.
- Demonstrated ability to lead, inspire, and mentor technical teams.
Experience
- Very strong organisational skills.
- 10+ years in a technical role, including 5+ years building AI/ML powered workflows and automation solutions.
- Leadership or team lead experience, particularly within AI Innovation.
- Hands-on experience with Azure AI, Open AI Apis, Copilot MLOps, and Cloud-native data engineering.
- Experience working across departments and coaching non-technical stakeholders.
- Experience with Azure OpenAI studio or similar enterprise AI environments.
- Exposure to model-driven apps and Dataverse integration.
- Working knowledge of Microsoft Power Platform suites.
- Experience contributing to AI/ML strategy at an organisational level.
- Awareness of AI safety, compliance, and ethical frameworks.
- PowerShell scripting, SQL Query creations, Power platform workflow creation.
- User rollout of cloud-based IT solutions.
Knowledge And Skills
- Keen attention to detail.
- A confident and charismatic person, able to engage with any level of user within the business.
- A good level of numeracy.
- The ability to lead AI automation projects and work within project scopes.
- Ability to juggle different tasks effectively.
- Ability to lead a team and provide mentorship.
- The ability to understand how users learn and adapt to technology.
- Flexibility with working hours due to the nature of the role.
- Strong written and verbal communication skills are a must.
Skills: powershell scripting,innovation,cloud-native data engineering,ai architect,mlops,generative ai,sql query,llms,agent frameworks,ai governance,microsoft power platform,data,azure ai,artificial intelligence,open ai apis
