Job Title: Assistant General Manager (AGM) – Client Servicing
Location: Mandi House, Delhi
About the Role
We are seeking an experienced client servicing professional with 10–15 years in advertising, digital, or integrated communication agencies. The role requires a strategic leader who can drive client relationships, communication strategy, creative thinking, social media, content, and integrated campaigns while collaborating with cross-functional teams.
Key Responsibilities
- Lead and manage Government and PSU client accounts.
- Develop integrated communication and social media strategies.
- Translate client briefs into effective creative and communication solutions.
- Collaborate with creative, content, digital, and strategy teams to deliver impactful campaigns.
- Lead campaign planning, client presentations, and pitch proposals.
- Build long-term client relationships and identify account growth opportunities.
- Mentor teams and ensure timely project delivery.
- Monitor campaign performance and provide strategic recommendations.
- Represent the agency in client meetings and senior stakeholder discussions.
Requirements
- 10–15 years of experience in advertising, digital, or integrated communication agencies.
- Proven experience managing Government Ministries, PSUs or public sector communication accounts.
- Strong understanding of client servicing, branding, content, creative strategy, digital, and social media.
- Experience in developing communication strategies, pitch presentations, and integrated campaigns.
- Ability to manage senior stakeholders, lead cross-functional teams, and handle multiple high-value accounts.
- Excellent communication, presentation, negotiation, and leadership skills.
- Strong strategic thinking with the ability to translate client briefs into impactful communication solutions.