Key Responsibilities
- Manage end-to-end billing and accounts receivable operations
- Ensure timely and accurate collections from B2B/enterprise clients
- Handle customer invoicing, payment follow-ups, and account reconciliations
- Communicate with internal stakeholders and clients to resolve disputes and billing issues
- Prepare and maintain AR aging reports, dashboards, and collection summaries
- Coordinate with global teams to align receivables processes and timelines
- Ensure all entries and reconciliations are updated in the accounting system
- Support internal audits by providing relevant AR documentation
Mandatory Requirements
- Minimum 6 years of experience in billing and receivables
- Strong collection experience and ability to take end-to-end ownership of receivables
- Must have worked in an Indian SaaS company such as:
Freshdesk, Druva, FarEye, Chargebee, Icertis, Postman, Locus, GoComet, Shipsy, Fretron, Blue Yonder, Innovaccer, Infor, Darwinbox, Project44, Fourkites
- Strong understanding of B2B/enterprise receivables processes
- Excellent English communication skills both written and verbal
- Hands-on experience with accounting software
- Comfortable working in global time zones
- Must be based in Mumbai or willing to relocate
Preferred Skills
- Familiarity with SaaS billing tools or ERP platforms
- Exposure to international clients or global finance operations
- Knowledge of compliance and documentation related to receivables