Account Manager US, MCCF - US
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This role will work in US Shift timings
Through the Amazon Marketplace, Amazon provides individuals or enterprises the opportunity to sell their goods on the Amazon platform. Worldwide, more than a million sellers use this Marketplace and thereby contribute to the success of Amazon.
Are you interested in innovating to deliver an excellent level of service to Amazon's Selling Partners At Amazon International Seller Services, our mission is to make Sellers successful on Amazon. The seller growth function devises programs to recruit new Sellers and improve existing Seller performance by driving them to adopt to relevant Amazon products and services. We provide necessary support to new Sellers starting from their launch on Amazon to removing blockers and setting them up for success by leveraging various programs and tools.
Key job responsibilities
. Recruiting Sellers and managing Seller relationship by championing their needs at Amazon
. Managing and driving the growth of the Sellers business by adding selection and delivering on key business opportunities for Sellers
. Managing key improvement initiatives and projects: Drive new product launches and relationship extensions by partnering with the business development and on-boarding teams
. Working with Sellers to improve operational aspects of their business in providing a great consumer experience
. Identifying specific prospects/partners to approach, communicating the specific value proposition for their business and establishing long-term, successful partnerships
. Tracking and reporting performance using appropriate metrics. Achieve productivity and seller satisfaction targets
- 2+ years of sales or account management experience
- 2+ years of digital advertising and client facing roles experience
- Experience with Excel
- Experience analyzing data and best practices to assess performance drivers
- Experience analyzing key open issues and resolution metrics for each of the managed accounts
- Experience in relationship management within technology, start-ups, or SaaS Platforms
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Job ID: 151708583
Skills:
Relationship Management, Sales, Account Management
Skills:
Negotiation, data-driven operating rhythm, AI and AI-related technologies, customer health scoring strategy design, Objection Handling, SaaS renewals, Account Management
Skills:
Microsoft Excel, Account Management, Sales
Skills:
Customer Success, Saas, Salesforce, Client Success, Key Account Management, Renewal Management, Cross-Selling, Contract Renewals, Upselling, Customer Relationship Management, Account Management, Stakeholder Management, CRM, Revenue Expansion
Skills:
Excel, Relationship management
