Role OverviewAs an Account Manager, you'll be the bridge between our clients and internal teams. You'll own end-to-end client success from strategic planning and campaign performance to communication and creative alignment. The role demands strong analytical skills, marketing understanding, and proactive communication to drive growth across multiple accounts.
Key Responsibilities- Act as the primary point of contact for assigned clients ensuring smooth communication, clarity, and trust.
- Work closely with internal teams (Performance, Creative, Strategy) to execute campaigns that meet or exceed business goals.
- Analyze campaign performance metrics (CTR, CPC, CAC, ROAS, etc.) and translate data into actionable insights.
- Collaborate with the performance team to build strategies that improve unit economics and scale brands profitably.
- Review and give feedback on creatives, ad copies, and campaign setups.
- Prepare and present weekly/monthly performance reports with clear next steps.
- Stay on top of market trends, competitors, and new growth opportunities for clients.
- Take ownership of client success metrics retention, satisfaction, and growth.
Ideal Candidate- 24 years of experience as an Account Manager / Client Success Manager in a performance marketing or digital agency.
- Strong understanding of Meta Ads, Google Ads, and other acquisition platforms.
- Excellent communication and client-handling skills both verbal and written.
- Data-driven mindset with strong analytical and problem-solving ability.
- Proactive, organized, and able to manage multiple accounts simultaneously.
- A team player who takes complete ownership of client growth.
Why MarketingLab- Work with India's top D2C brands, including 14+ Shark Tank India brands.
- Fast-paced environment with real growth opportunities.
- Freedom to experiment, learn, and innovate.
- A culture that values ownership, performance, and collaboration.
CompensationCompetitive salary based on experience and expertise.
