Account Manager

Blueberry Digital Labs is looking for a versatile Account Manager to oversee the strategic growth and daily operations of our marketplace/e-commerce platform. This role is perfect for a professional with a blend of analytical, critical, and creative thinking. You'll be responsible for everything from building relationships within our community to developing growth strategies and ensuring a seamless, competitor-beating customer experience. You will be the linchpin that connects our sellers, buyers, and internal teams to drive success.

What You Will Do: Key Responsibilities

• Plan and develop all required communication content for the marketplace, including sales lines, communication emails, and sales pitches.
• Implement growth strategies to successfully sign up new sellers to our platform.
• Act as a community manager, providing excellent buying and selling support to ensure a smooth process for all users.
• Develop and document programs to identify new opportunities for growth and branding of the marketplace.
• Take day-to-day responsibility for smooth marketplace operations and support, ensuring all processes run efficiently.
• Coordinate with key internal stakeholders, including the Coding Head, Design Head, and Marketing Head, to create a superior customer buying/selling experience.
• Document the coding of the marketplace and other key processes to ensure consistency and clarity.
• Develop, document, and measure against agreed-upon goals to enable our e-commerce customers to achieve their objectives.

What You Will Bring: Qualifications

Skills & Attributes:

• Must have good Analytical, Critical, and Creative thinking skills.
• Proven ability to act as a community manager, fostering strong relationships within an online platform.
• Strong organizational skills and the ability to manage multiple projects simultaneously.
• Excellent communication and coordination skills to work effectively with cross-functional teams.
• A high level of commitment.
• Good in research.

Education:

• Any Graduate can apply.