Company Description
Balaji Vegitable Shop is a supermarket company headquartered in Chennai, Tamil Nadu, India. It operates out of Madambakkam Main Road, Balaji Nagar, Selaiyur. Dedicated to providing fresh and high-quality produce, the company is rooted in meeting customer needs with care and reliability. Balaji Vegitable Shop thrives on maintaining strong relationships with both customers and suppliers to ensure a consistent supply of quality products. It aims to deliver exceptional service within a community-focused environment.
Role Description
This is a full-time on-site role for an Account Manager, located in Mumbai. The Account Manager will oversee customer relationships, ensuring a high level of satisfaction, and serve as the primary point of contact for clients. Daily responsibilities will include managing orders, resolving customer inquiries, overseeing inventory and stock management, and coordinating with vendors to ensure timely deliveries. The role also involves creating and maintaining accurate financial records, analyzing sales performance, and identifying opportunities to enhance operational efficiency and profitability. The ideal candidate will collaborate with the team to develop strategies to grow customer accounts and improve customer retention.
Qualifications
- Strong customer relationship management and client service skills
- Experience in inventory and stock management
- Proficient in maintaining financial records, analyzing sales data, and developing actionable insights
- Ability to coordinate and communicate effectively with vendors and team members
- Detail-oriented with excellent organizational and time management skills
- Familiarity with sales techniques and strategies for customer retention
- Proficiency in basic accounting software and Microsoft Office Suite
- Exceptional communication, negotiation, and problem-solving abilities
- Bachelor's degree in Business, Management, or a related field is preferred but not mandatory
- Prior experience in retail or customer relations is a plus
