Account Assistant

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Team Clinicart healthcare consulting
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Roles and Responsibilities

Monitoring daily Helpdesk activity.
Monitoring daily outstanding of claims.
Handling team of 3 5 personnel.
Second level escalation point for assigned Clients & Brokers.
Monthly Client visits and attending meetings with HR of Respective corporates.
Monthly meetings with Client / Brokers / Insurers on pending issues.
Co-ordinating with Broker / Insurer for endorsement, policy copy and end to end claim process for all clients assigned.
Schedule roster as per clients requirement.
Maintain excellent relationship with client.
Prepare & Publish MIS reports Daily/Weekly/Monthly to the Manager.
Handle Escalation & High Value claims.
Train the new joiners in the system and on the new developments on clients SLA
Follow-up with the insurance/client/corporate for SLAs renewal

Desired Candidate Profile

- Any Graduate with 1+ years of work experience
- Excellent English Communication Skills
- Amazing Grooming Skills
- Presentable
- Pleasant Personality

Perks and Benefits
Salary Plus Incentives