Description
We are looking for a Senior Salesforce Engineer (Full Stack) with deep expertise in CRM platform engineering and a passion for leveraging Generative AI (GenAI) to transform customer and sales experiences.
In this role, you will architect, design, and implement end-to-end Salesforce and AI-powered solutions that enhance productivity, personalization, and decision-making across customer journeys.
You will collaborate closely with cross-functional teams - Product, Data Science, and AI - to integrate modern AI services and full-stack applications into Salesforce ecosystems.
This position offers a unique opportunity to build next-generation CRM experiences combining Salesforce engineering, modern web technologies, and AI innovation.
Key Responsibilities
- Lead design and development of scalable Salesforce solutions integrating CRM, automation, and AI-driven capabilities.
- Build and extend custom Lightning Web Components (LWC) and APIs to enable seamless user and data interactions.
- Develop full-stack applications and microservices that connect Salesforce with external systems and GenAI services (OpenAI, Azure OpenAI, Anthropic, etc.
- Collaborate with product and data science teams to integrate LLM-based features such as intelligent recommendations, conversational assistants, and predictive insights.
- Design and implement APEX, RESTful APIs, and middleware services to enable data synchronization and workflow automation.
- Drive code quality, security, and DevOps best practices, including CI/CD and automated testing for Salesforce components and integrations.
- Partner with architects and AI engineers to create secure, compliant, and scalable GenAI-enhanced CRM solutions.
- Mentor junior engineers and contribute to technical strategy, design reviews, and architecture decisions.
Required Skills & Qualifications
- Bachelors or Masters degree in Computer Science, Information Systems, or related field.
- 6+ years of hands-on experience with Salesforce development (Apex, LWC, Visualforce, Triggers, Flows).
- Strong understanding of Salesforce architecture, data model, and APIs.
- Experience developing end-to-end full-stack applications - preferably using Node.js, Python (FastAPI/Django), or Java (Spring Boot).
- Hands-on experience with front-end frameworks (React.js, Angular, or Lightning Web Components).
- Proficiency in RESTful/GraphQL APIs, JSON/XML data exchange, and integration frameworks.
- Experience with GenAI or LLM integrations (OpenAI API, LangChain, Vertex AI, etc.) in CRM or business workflow contexts.
- Exposure to cloud platforms (AWS, Azure, GCP) and containerization tools (Docker, Kubernetes).
- Knowledge of CI/CD pipelines, Git-based workflows, and DevOps automation for Salesforce.
- Excellent problem-solving, system design, and communication skills.
Preferred / Nice-to-Have
- Salesforce certifications such as Platform Developer II, Application Architect, or Integration Architect.
- Experience integrating Salesforce with data lakes, analytics platforms, or conversational AI systems.
- Familiarity with prompt engineering, RAG pipelines, or vector databases (Pinecone, FAISS, Weaviate).
- Hands-on experience with Salesforce Einstein GPT, Copilot, or custom AI-driven CRM solutions.
- Prior experience in enterprise-scale CRM transformation or AI-powered sales enablement initiatives.
What We Offer
- Opportunity to shape the future of AI-powered CRM experiences across global enterprises.
- Collaborative, innovation-driven culture working at the intersection of Salesforce and GenAI.
- Competitive compensation, flexible work model, and ongoing technical upskilling.
- A platform to lead next-gen CRM modernization and AI adoption initiatives.
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