Data Quality Analyst

Role Purpose

The role is responsible for driving the enterprise-wide Data Quality Program across business, compliance, risk, finance, and international banking functions. The incumbent will lead the implementation, monitoring, reporting, and remediation of Critical Data Elements (CDEs) while ensuring alignment with Data Governance policies, regulatory requirements, and strategic business objectives.

Key Responsibilities

Data Quality Management

• Lead the implementation and operationalization of the enterprise Data Quality Framework.
• Define, review, and maintain Critical Data Elements (CDEs) across business functions.
• Establish and monitor Data Quality dimensions including Completeness, Accuracy, Validity, Consistency, Uniqueness, Timeliness, and Traceability.
• Develop and maintain Data Quality dashboards and KPIs (DQMI).
• Track data quality issues and drive remediation with business and technology teams.

Dashboard and Reporting

• Manage Power BI Data Quality Dashboards across:
  • Retail Banking (RBG)
  • Corporate Banking (CBG/CIBG)
  • Compliance (AML, Sanctions, CRS)
  • Finance
  • Risk
  • PICG
  • International Banking Group (IBG Countries)
• Review dashboard outputs and validate DQMI calculations.
• Present Data Quality performance updates to senior management and executive committees.

Stakeholder Management

• Act as the primary liaison between Business, Operations, Compliance, Risk, Finance, and Technology teams.
• Conduct periodic governance and authority meetings with Data Owners, Data Stewards, and Business Stakeholders.
• Facilitate agreement on remediation plans, target dates, and ownership.

Regulatory and Audit Support

• Support internal and external audits related to Data Governance and Data Quality.
• Prepare management responses and evidence for audit observations.
• Ensure compliance with Central Bank regulations and internal governance requirements.
• Track closure of audit and regulatory findings.

Data Governance

• Support implementation of Data Governance policies, standards, and procedures.
• Maintain enterprise Critical Data Element inventories.
• Maintain Data Dictionaries, Business Glossaries, and Metadata repositories.
• Support Data Lineage, Data Ownership, and Data Stewardship initiatives.

Program and Project Delivery

• Manage Data Quality initiatives across multiple countries and business units.
• Support Core Banking transformation programs by defining and implementing data quality validation rules.
• Participate in migration, onboarding, and data remediation programs.
• Coordinate with development teams for SQL and Power BI delivery.

Committee and Executive Reporting

• Prepare quarterly Data Governance and Data Quality SteerCo presentations.
• Produce executive summaries and dashboards for Leadership Forums and Executive Committees.
• Highlight key achievements, risks, remediation plans, and strategic initiatives.

Required Experience

• 6–10 years of experience in Data Governance, Data Quality, Data Management, or Business Intelligence.
• Experience within Banking or Financial Services preferred.
• Strong understanding of Data Governance Frameworks and Data Quality Management.
• Experience managing enterprise-wide Data Quality Programs.
• Experience working with senior business stakeholders and regulators.

Technical Skills

• SQL/ Informatica DEQ
• Power BI
• Data Quality Management
• Data Governance
• Data Analysis
• Metadata Management
• Data Dictionaries
• Data Lineage
• Root Cause Analysis
• Dashboard Development

Preferred Skills

• Banking domain knowledge.
• Experience with AML, Sanctions, CRS, Risk, Finance, and Customer Data.
• Experience with Core Banking platforms such as Flexcube or T24.
• Knowledge of regulatory expectations around Data Governance and Data Quality.
• Strong presentation and stakeholder management skills.

Key Deliverables

• Data Quality Dashboards
• Critical Data Elements Inventory
• Data Quality Metrics (DQMI)
• Data Quality Validation Rules
• Executive Steering Committee Reporting
• Audit and Regulatory Responses
• Data Governance Artifacts
• Data Remediation Tracking

Reporting Line

Head of Data Governance / Chief Data Officer