Support the Accounting Operations Team to ensure alignment with the company's mission, strategy, and objectives.
Enhance standardisation of business processes to drive operational performance.
Regular review of work practices/procedures to identify opportunities to improve quality or productivity.
Implement projects that provide value-added services and reduce operational risk to facilitate client retention and profitable growth.

Develop and implement changes to policies and procedures to ensure service quality standards and adherence to regulatory requirements.
Ensure timeliness and accuracy of account payable entries, bank reconciliations, and system processing.
Prepare and review transactions through banking platforms.
Prepare and review reports, investigating exceptions or flagged activities.
Resolve or escalate issues and risks raised by the team for internal and client reporting.
Perform procedural updates for accounting operations processes.
Collaborate with internal functions like Operations, Business Support, and others for operational inquiries or internal system enhancements.
Partner with external parties such as Banks, Custodians, and act as client accounting representation when needed.
Implement organisational and technological change affecting the team.
Deliver new business processes for beneficial improvements.
Emphasise the importance of client relationships across the team.
Enhance knowledge and skills within the Accounting Operations Team.
Support training, coaching, and best practices sharing within the team.
Foster an environment of openness and information sharing in team meetings.

Ensure all operations comply with legislative requirements and company policies.
Critically appraise internal practices to achieve best practice standards across the team.

2+ years of experience in ORSO or pension funds payments, bank reconciliations, and accounts.
Strong understanding of pension administration, legislation, and regulations.
Strong understanding of accounting concepts (accounting standards) and reporting issues, including unit pricing.
Experience with banking platforms, SWIFT, and payment processing (local and global).

General knowledge and understanding of business-wide processes.
Proactive with problem-solving and analytical skills.
Organised and methodical approach to work.
Ability to make objective assessments and provide recommendations.
Ability to discuss processes with clients or internal department managers.
Continuous improvement in departmental processes.
Ability to work with minimal supervision and under pressure.
Strong computer skills (Excel, Word, PowerPoint) and General Ledger knowledge (PeopleSoft preferred).
Knowledge of aaspire or similar administration systems is highly regarded.

Associate, Accounting Operations