We at Pine Labs are looking for those who share our core belief - Every Day is Game day. We bring our best selves to work each day to realize our mission of enriching the world through the power of digital commerce and financial services.

Role Purpose:

We are hiring an Associate Director, Strategic Partnerships, AI-led Payments, who will work closely with Sales Leadership to drive adoption of Pine Labs emerging AI-powered payment and commerce solutions. This role sits at the intersection of sales, product, and technology, and focuses on translating complex AI capabilities into tangible business value for enterprise clients.

You will partner with senior sales leaders to shape client conversations, co-sell solutions, and build early market traction for agentic and AI-enabled payment products. This is a high-ownership role suited for individuals who can operate in evolving environments and contribute to building a new category of solutions.

Pine Labs is expanding its product portfolio to include AI-led and agentic commerce solutions that integrate intelligence into payment and financial workflows. As these products move from development to market, there is a clear need to enable enterprise adoption through solution-led selling. This requires translating new and evolving capabilities into clear, outcome-driven value propositions for large corporates and merchants. The role will support sales leadership in building this narrative, driving early adoption, and shaping go-to-market approaches for AI-enabled payment solutions.

Responsibilities we entrust you with:

Drive adoption of AI-led payment and commerce solutions across large enterprise clients and merchants
Enable successful conversion of strategic deals through solution-oriented selling and co-creation with clients
Establish clear, repeatable value propositions and use case narratives for AI-enabled payment offerings
Strengthen alignment between Sales, Product, and Engineering through structured feedback from client engagements
Contribute to building a scalable go-to-market approach for emerging AI products within Pine Labs
Partner with Sales Leaders to co-own and drive strategic client engagements for AI-led payment solutions
Translate product capabilities into client-specific solutions aligned to business objectives and outcomes
Participate in client discussions, presentations, and workshops to articulate value propositions and use cases
Support deal structuring including solution scope, commercials, and implementation approach
Collaborate with Product and Engineering teams to relay client feedback and refine offerings
Build industry-specific use-case narratives and solution playbooks to enable broader sales adoption
Track key deal progress, identify risks, and proactively drive closure in partnership with sales stakeholders

What matters in this role:

6 to 12 years of experience in pre-sales, solutioning, consulting, or enterprise sales roles
Demonstrated transition into or exposure to full-cycle enterprise sales or strategic account management
Experience selling SaaS, fintech, or technology-led solutions to large enterprises preferred
Educational background from a reputable institution preferred
Proven ability to engage with multiple stakeholders in complex sales environments
Familiarity with SaaS, fintech, or platform-based business models
Exposure to payments, financial services, or emerging technology solutions
Comfort working in ambiguous, fast-evolving product environments

Growth & Exposure:

This role offers the opportunity to work at the forefront of AI-led commerce and payments, contributing to the early stages of category creation within Pine Labs. You will gain exposure to enterprise clients, cross-functional teams, and strategic initiatives that shape future product and go-to-market directions. The role provides a platform to build deep expertise in solution selling, emerging technologies, and large-scale commercial engagements

What Will Help You Succeed:

Ability to operate effectively in environments where products and narratives are still evolving
Comfort taking ownership and driving outcomes without fully defined playbooks
Strong curiosity and willingness to understand emerging technologies and their business applications
Practical, client-first mindset with focus on solving real business problems

What we Value in Our people

You take the shot: You Decide Fast and You Deliver Right
You are the CEO of what you do: you show ownership and make things happen
You own tomorrow: by building solutions for the merchants and doing the right thing
You sign your work like an artist: You seek to learn and take pride in the work you do

Associate Director - Strategic Partnerships (AI-Led Payments)