Datadog, New Relic, Appdynamics, Gcp, Agile, Dynatrace, Splunk, Azure, Apm, AWS, observability practices, FreshService, ITSM integration

Servicenow, Jira, AI-enabled tools, agentic workflows, MS Project, MS365

Trello, Agile, Scrum, Jira, Sdlc, Azure DevOps, proposal SOW creation, feature estimation, technical spec documentation

enterprise it infrastructure , security plus , Customer Success, Cloud Security, Vulnerability Management, Cybersecurity, Itil, Web Application Security, Cism, Compliance, Project management, SaaS environments, Risk Management, Stakeholder Management, PCI-DSS, Pmp, Technical Account Management, Enterprise Support, Cissp, nist, Security concepts

Adobe Experience Manager (AEM), Agile and Waterfall methodologies, Marketo Certified Associate, AI experience and curiosity, Marketing Automation System, Adobe Workfront

Scrum, Agile, Sailpoint, Devops, Ldap, Workflows, Azure Ad, Apis, Sso, rbac, AD, CI-CD, MFA, IAM technologies, IAM architecture, Kanban, Provisioning, connectors, Saviynt

Scrum, Agile, Jira, Technical Documentation, Waterfall, Servicenow, Confluence, Apis, Azure DevOps, Technical Project Management, Cloud Platforms, MS Project, Kanban, Modern Application Architectures

Intune, Okta, Microsoft 365, virtualization, Enterprise Applications, Infrastructure Endpoints, Endpoint platform support, Active Directory, Jira ecosystem, Jira Software, Jira ITSM workflows, Mac management, Jira Service Management