Application Troubleshooting, Customer Support, Ticket Handling, HRMS HCM Product Support, Basic SQL knowledge, Sla Management, Client Query Resolution, Payroll Module Support

Kpo, Bpo, Customer service, Communication

support systems , CRM Tools, Spanish communication skills B2 or above

Microsoft Excel, Attention To Detail, Problem-solving abilities, Customer support experience

email etiquette , crm software, Data Entry, Problem Solving, Customer Service, Technical Support, Time Management, Active Listening, Multitasking, Product Knowledge

Written Communication, Email Support, Live Chat Support, Night Shift Flexibility, Team Coordination, Customer Troubleshooting, KPI Awareness, Problem Solving, Time Management, Attention To Detail

Voice Communication, crm software, Problem Solving, Customer Engagement

Customer Support, update CRM systems, Handle customer queries, Resolve issues, Manage escalations