Carry out critical tech solutions across multiple technical areas as an integral part of an agile team

As a Software Engineer III at JPMorgan Chase within the Consumer & Community Banking, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.

Job responsibilities

Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems
Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
Designs, develops, codes, and troubleshoots with consideration of upstream and downstream systems and technical implications
Develop customized solutions within the Salesforce platform to support critical business functions and meet project objectives, client requirements and company goals using both configuration and development
Leverage solid application design, coding, testing, maintenance and debugging skills in Salesforce Core Platform

Required qualifications, capabilities, and skills

Formal training or certification on software engineering concepts and 3+ years applied experience
Hands-on practical experience in system design, application development, testing, and operational stability
Proficient in coding in one or more languages
Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages
Overall knowledge of the Software Development Life Cycle
Solid understanding of agile methodologies such as CI/CD, Applicant Resiliency, and Security
Demonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
Understanding of both how to enhance the platform using configuration and code (Apex & Lightning Components)
Strong experience with Salesforce and hands on experience with the Apex programming language, building Salesforce Lightning UI, integration patterns around the Salesforce platform, and strong understanding of declarative automation
Knowledge and hands on experience of Agent force and/or external LLM integrations with salesforce

Preferred qualifications, capabilities, and skills

Strong experience with the Salesforce platform
Apex programming language, SOQL, SOSL
Declarative automation: Flows, Process Builder, Omni-studio
Salesforce Lightning UI, LWC
Integration patterns: Lightning Connect, Apex Callouts, External Services
Scalability of the Salesforce Core Platform from data design to a strong understanding of limits
Reports, dashboards, and processes to continuously monitor data quality and integrity, Leverage the ability to interpret system / business requirements and prepare specification and design document
Understanding of the sales process to better align changes to the CRM platform, provide system administration support of internal and customer-facing Salesforce environment, especially related to customized applications, user permissions, security settings, custom objects and workflow

Software Engineer III - Salesforce