workflow management , Process Documentation, Issue Query Workflow Resolution, Quality service audits, Office tools

workflow management , Service Delivery, Research, Administration, Operational Excellence, Training, Process Documentation, Service Quality, Diversity and inclusion, Management

Excel, Attention To Detail, Analytical Skills, MS-Office

Ms Excel, Vlookup, Billing, XLOOKUP, SAP ERP systems, Pivot Tables, Accounts Receivable, Cash Applications, Reconciliations

Compliance - Personal conflict and trading policies, Ms Excel, Personal conflicts policy, Report Writing, Personal account dealing, Regulatory Requirements

ticketing systems , Workday, data integrity audits, Queue Management, Documentation, Hr Policies, process improvement, employee lifecycle