Blueberry Digital Labs is looking for a skilled Assistant Manager Operations to play a pivotal role in managing our daily operations and providing strategic oversight. This position is ideal for an individual with a strong background in team leadership and a passion for process improvement. You will be responsible for managing a team of 4-5 team leads independently, ensuring the smooth execution of workflows, and driving key initiatives in recruitment and performance management.

What You Will Do: Key Responsibilities

Manage 4-5 team leads independently, providing supervision and motivation to ensure high performance across their teams.
Proactively reach out to team management to identify process improvement opportunities and provide updates.
Diligently follow all company procedures and instructions to ensure the smooth execution of workflows.
Drive the recruitment process, including interviewing, hiring, and training new staff as required.
Monitor, measure, and report on team performance metrics and implement team incentive programs.
Create reports, analyze and interpret data to provide actionable insights.
Monitor operating costs, budgets, and resources to ensure efficiency.
Coordinate with the team to identify process improvement opportunities and implement new initiatives.
Motivate staff and maintain a positive work environment that fosters growth and success.

What You Will Bring: Qualifications

Experience & Skills:

Previous Team Lead or Assistant Manager Experience in ITES, SEO, Digital Marketing, Content, or BPO.
The ability to manage a team of 4-5 team leads independently.
A good understanding of Team management.
Excellent presentation & communication skills.

Education:

MBA/PGDM Candidates can apply only.