Servicenow, BMC Remedy, SAP Security, Problem Management, Service Request Management, Jira, SAP Governance Risk and Compliance, Segregation of Duties, Periodic Access Reviews

Servicenow, Sap Netweaver, Incident Management, Jira, Sap Basis Administration, Root Cause Analysis, System performance tuning, Transport management, User and client administration, Troubleshooting, Remedy, Kernel and patch activities, Background job monitoring, SAP system monitoring, Spool and printer administration

bom management , Sap Plm, Sap Ecc, Change Management, ITIL-based support processes, incident management ticketing tools

FSCM - Credit Management, Sap Is Retail, Sap Sd, Sales Contract Management, OTC POS Connectivity, Fiori Apps, Rebate Management, Availability check process, Retail Pricing, S 4 HANA, Third Party Order, eCommerce processes, Customer Consignment, Order to Cash Cycle, Vendor consignment