Servicenow, Iso27001, Grafana, JIRA, Zabbix, Gcp, Cloudwatch, Azure, AWS, Remedy, ITIL v4, Azure Monitor

Itil Framework, Project management, IT System Operations Maintenance, Service delivery leadership

atlassian , Servicenow, ITSM Platforms, ITIL Foundation v3 v4 or higher, Remedy

Service Delivery Management, Iso27001, Itil, Operations Management, Cyber Trust Mark, PDPA, SLA Adherence, IT Cybersecurity Service Operations, Stakeholder Management

O365, Application Deployment, Infrastructure operations, Project Management, Sharepoint, IT Service management processes

Confluence, Jira, Azure DevOps, Project schedules, Agile delivery methodologies, Scrum best practices, Delivery roadmaps, Microsoft Project, Risk management, Miro, Stakeholder Management

atlassian , Servicenow, ITSM Platforms, ITIL Foundation v3 v4 or higher, Documentation and reporting, Remedy

Service Improvement, Service Delivery, Sales Support, Reporting Documentation, Client Relationship Management, Financial Management, Risk Management

Quality Assurance, Team Management, Resource Planning, Contract Management, Continuous Improvement, Problem resolution, Client Relationship Management, Service Delivery Oversight, Advanced Computer Skills, Resource Allocation, Reporting and Analysis, Budget Management

Servicenow, Grafana, Iso27001, JIRA, Zabbix, Cloudwatch, Gcp, Azure, Ora, AWS, GovTech OCP, Remedy, ITIL v4, Azure Monitor