Who We Are

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

What You Will Do

Global Strategic Account Manager (GSAM) - Global Data Center Solutions | APAC / Global Scope

Are you a strategic, commercially driven sales leader who thrives in complex global environments Do you know how to influence executive stakeholders, unlock growth, and win large-scale deals across global accounts

We're looking for a Global Strategic Account Manager (GSAM) to own and grow some of our most critical data centre clients—driving long-term partnerships, pipeline growth, and multi-million dollar opportunities.

Why this role matters

This Is a High-impact, Global Role Where You Will

Own the strategy and growth of top-tier data centre customers
Lead global account plans and executive relationships
Drive cross-sell and large, complex deal wins
Influence product direction through Voice of Customer insights
Orchestrate teams across regions, functions, and technologies

How You Will Do It

Shape and Execute Global Account Strategy

Own and lead annual account planning, identifying growth and hunt opportunities
Build deep relationships with senior and executive stakeholders
Align global teams behind a clear customer strategy and growth ambition

Drive Revenue Growth

Build and convert a strong global pipeline of opportunities
Lead deal strategy, proposal development, and negotiations
Identify and unlock cross-sell and upsell opportunities across solutions

Lead Cross-Functional Execution

Orchestrate regional sales, technical, and product teams
Remove roadblocks and mobilise resources to win and deliver
Align demand planning, capacity, and execution across markets

Be the Voice of the Customer

Provide strategic insights to influence product innovation and roadmap
Highlight competitive dynamics and customer pain points
Drive innovation workshops and position us as a trusted partner of the future

Operate at Executive Level

Lead quarterly business reviews (QBRs) with customers and internally
Drive strategic partnership planning with senior customer stakeholders
Represent your account at global forums and leadership discussions

What We Look For

Bachelor's degree required with more than 8 years proven experience managing large, strategic or global accounts
Strong track record of winning complex, high-value deals
Ability to influence C-suite and senior stakeholders
Experience working across regions and cross-functional teams
Commercial acumen with strong pipeline, forecasting, and deal leadership skills
Background in data centres, infrastructure, or complex B2B solutions (preferred)

What We Offer

Competitive salary
Paid vacation/holidays/sick time
Comprehensive benefits package
On the job/cross training opportunities
Encouraging and collaborative team environment
Dedication to safety through our Zero Harm policy

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