Oracle, JIRA, Itil, SAP, Application Support, Servicenow, Application Monitoring, Service Management, Infrastructure Concepts, Managed Services, AI and Automation, L1–L3 Support, Remedy, Salesforce

Shell, Perl, OpenView, Netcool, Firewalls, Network Monitoring Tools, Automation Scripting, Python, Microsoft Office Tools, L2 L3 VoIP platforms, Unix Systems, VPN technologies, ITSM platforms, Routing switching fundamentals, IP networking fundamentals

Spanning Tree, BGP, Lacp, Wan, Ipsec, Cisco Routing And Switching, OSPF, Lan, Solarwinds, Cloud Azure, Asa, Catalyst Center, Cisco VPN networking, Arista switching, WLC based wireless networking, SD-WAN technologies, Visio diagrams, Mpls, Firepower, Hybrid computing, SASE solutions, low-level network design documentation

network automation , Wan, network security, Firewalls, routing, Dmz, Vpn, Lan, Azure, cloud networking, AWS, software-defined networking, switching, Wi-Fi, ITIL-based service management, vendor management, nac, remote access, Internet, Financial Planning, SD-WAN

Cloud Security, Technical Sales, Managed services pricing, Consulting, SASE, Business development, Zero Trust, AI ML technologies, Commercial deals