Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : SAP ABAP Development for HANA

Good to have skills : NA

Educational Qualification : 15 years full time education

Summary

As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain system reliability and performance in a dynamic business environment.

Roles & Responsibilities

Expected to perform independently and become an SME.
Required active participation/contribution in team discussions.
Contribute in providing solutions to work related problems.
Collaborate with cross-functional teams to understand system requirements and troubleshoot complex issues.
Document findings and solutions clearly to support knowledge sharing and future reference.
Assist in the continuous improvement of support processes and tools to enhance efficiency.
Provide guidance and support to junior team members to foster their professional growth.

Professional & Technical Skills

Must To Have Skills: Proficiency in SAP ABAP Development for HANA.
Experience in debugging and troubleshooting SAP applications to identify root causes of issues.
Strong understanding of database concepts and performance optimization techniques within SAP HANA environments.
Ability to analyze system logs and trace errors to provide effective resolutions.
Familiarity with integration points between SAP modules and external systems.
Good communication skills to effectively collaborate with technical and non-technical stakeholders.

Additional Information

The candidate should have minimum 3 years of experience in SAP ABAP Development for HANA.
This position is based at our Gurugram office.
A 15 years full time education is required.