z os , Ca7, Itil Processes, Mainframe Operations, JCL, Tws, LPAR environments, analytical troubleshooting, Documentation, Control-M, Reporting, IBM AS400 iSeries, Problem-solving, incident management processes, IBM i OS, KPI SLA tracking, Sla Management, RCA capabilities, 24x7 production support, Sev2 incidents, operational governance, SWAT calls, Batch Processing, ITSM Remedy, Console Ops

Mainframe, Mainframe Operations, iSeries Operations