Java, C, Apis, Web Services, SQL Server, Sql, DB2, Oracle, Etl, Jd Edwards, UBE Reports, Orchestrator programming

Erp, Supply Chain, KINAXIS, technical configuration, Technical

Ability to solve and document solutions, Advanced Software and hardware knowledge of computing storage and peripheral devices, Phone and remote support experience, Ability to mentor new agents, E-support experience knowledge and resolution ability, Advanced proficiency with case management databases and tools, Knowledge of multiple product lines, Advanced troubleshooting skills, Ability to lead technical action plans