India is among the top ten priority markets for General Mills, and hosts our Global Shared Services Centre. This is the Global Shared Services arm of General Mills Inc., which supports its operations worldwide. With over 1,300 employees in Mumbai, the center has capabilities in the areas of Supply Chain, Finance, HR, Digital and Technology, Sales Capabilities, Consumer Insights, ITQ (R&D & Quality), and Enterprise Business Services. Learning and capacity-building is a key ingredient of our success.

Position Title

Sr. D&T Analyst, AI&Automation

Function/Group

Digital & Technology

Location

Mumbai- Powai

Shift Timing

Regular

Role Reports to

Sr Manager

Remote/Hybrid/in-Office

Hybrid

About General Mills

We make food the world loves: 100 brands. In 100 countries. Across six continents. With iconic brands like Cheerios, Pillsbury, Betty Crocker, Nature Valley, and Häagen-Dazs, we've been serving up food the world loves for 155 years (and counting). Each of our brands has a unique story to tell.

How we make our food is as important as the food we make. Our values are baked into our legacy and continue to accelerate

us into the future as an innovative force for good. General Mills was founded in 1866 when Cadwallader Washburn boldly bought the largest flour mill west of the Mississippi. That pioneering spirit lives on today through our leadership team who upholds a vision of relentless innovation while being a force for good. For more details check out http://www.generalmills.com

General Mills India Center (GIC) is our global capability center in Mumbai that works as an extension of our global organization delivering business value, service excellence and growth, while standing for good for our planet and people.

With our team of 1800+ professionals, we deliver superior value across the areas of Supply chain (SC) , Digital & Technology (D&T) Innovation, Technology & Quality (ITQ), Consumer and Market Intelligence (CMI), Sales Strategy & Intelligence (SSI) , Global Shared Services (GSS) , Finance Shared Services (FSS) and Human Resources Shared Services (HRSS).For more details check out https://www.generalmills.co.in

We advocate for advancing equity and inclusion to create more equitable workplaces and a better tomorrow.

Job Overview

Function Overview

The Digital and Technology team at General Mills stands as the largest and foremost unit, dedicated to exploring the latest trends and innovations in technology while leading the adoption of cutting-edge technologies across the organization. Collaborating closely with global business teams, the focus is on understanding business models and identifying opportunities to leverage technology for increased efficiency and disruption. The team's expertise spans a wide range of areas, including AI/ML, Data Science, IoT, NLP, Cloud, Infrastructure, RPA and Automation, Digital Transformation, Cyber Security, Blockchain, SAP S4 HANA and Enterprise Architecture. The MillsWorks initiative embodies an agile@scale delivery model, where business and technology teams operate cohesively in pods with a unified mission to deliver value for the company. Employees working on significant technology projects are recognized as Digital Transformation change agents.

The team places a strong emphasis on service partnerships and employee engagement with a commitment to advancing equity and supporting communities. In fostering an inclusive culture, the team values individuals passionate about learning and growing with technology, exemplified by the Work with Heart philosophy, emphasizing results over facetime. Those intrigued by the prospect of contributing to the digital transformation journey of a Fortune 500 company are encouraged to explore more details about the function through the following Link

Purpose of the role

The Digital and Technology team of General Mills India Centre is looking for a passionate and enthusiastic individual to be a part of Artificial Intelligence team at General Mills in capacity of a Sr Analyst. The Sr. Analyst will be part of the D&T AI & Automation team and will work to advance our objective of leading CPG in digital and technology. As part of the data science function, they will play a critical role in advancing our agentic AI program. They will support D&T AI & Automation projects in planning, managing, and evaluating operations, processes, and programs. They will be responsible for initiatives related to all aspects of the AI life cycle, including but not limited to new project development, process engineering, and governing of key AI assets. They will work closely with business stakeholders, as well as D&T, to ensure the development and execution of enterprise AI initiatives.

Key Accountabilities

Support project pipeline management and new project development, including triaging agents and building domain-specific agents.
Assist in planning and implementation of AI projects, initiatives, and deliverables.
Provide consultation, coordinating questions, and managing feature requests.
Monitor feedback and insights, collaborating with Agent Authors to assess program effectiveness and make recommendations for optimization and improvement.
Support and coordinate end-to-end governance processes for agents.
Manage the agent publishing lifecycle, including user acceptance testing and acting as the first line of triage for agents.
Analyze, present, and report on key performance indicators and overall program progress.
Partner with stakeholders to educate and identify AI opportunities, leading workshops to identify the art of the possible
Champion AI throughout the organization.
Performs other duties as assigned.

Must Have Skills And Qualifications

Bachelor's in technology / Bachelors in Science in a related field is required; Preferably in Business, Finance, Economics, Applied Math or related fields with quantitative training
Overall 8+yrs of IT experience
5+ years of experience working in an IT technical role, preferably Business Intelligence OR portfolio management
Experience working with generative and agentic ai tools is required
Experience managing complex technical tasks and projects
Knowledge of AI concepts and applications
Experience in AI project implementation
Project management and coordination and proficiency in project management tools like ADO, JIRA, Aha etc.
Analytical and problem-solving skills
Data analysis and reporting and Proficiency in data analysis tools
Excellent communication skills- visual, verbal, and written
Operational excellence and process mindset
Excellent organizational skills, keen attention to detail, and strong problem-solving abilities
Comfortable prioritizing competing needs and handling multiple tasks concurrently
Passionate about technology and AI/ML
Learning mindset

Preferred Qualifications

Experience with data visualization tools
Knowledge of Google Cloud a plus

Company Overview

We exist to make food the world loves. But we do more than that. Our company is a place that prioritizes being a force for good, a place to expand learning, explore new perspectives and reimagine new possibilities, every day. We look for people who want to bring their best — bold thinkers with big hearts who challenge one other and grow together. Because becoming the undisputed leader in food means surrounding ourselves with people who are hungry for what's next.

Sr D&T Analyst AI & Automation