Description

Website: Leading Global Technology Research & Advisory Firm | ISG (isg-one.com)

ISG (Nasdaq: III) is a global AI-centered technology research and advisory firm. A trusted partner to more than 900 clients, including 75 of the world's top 100 enterprises, ISG is a long-time leader in technology and business services that is now at the forefront of leveraging AI to help organizations achieve operational excellence and faster growth. The firm, founded in 2006, is known for its proprietary market data, in-depth knowledge of provider ecosystems, and the expertise of its 1,600 professionals worldwide working together to help clients maximize the value of their technology investments.

Job Description – Project Manager

We are seeking a highly organized and proactive Project Manager to oversee and coordinate multiple projects within our portfolio. The role involves managing timelines, ensuring compliance, driving provider participation, and maintaining seamless communication among stakeholders. The ideal candidate will be responsible for planning, execution, and tracking of projects to ensure timely delivery and alignment with business goals.

Key Responsibilities

Prepare detailed project milestones, timelines, and deliverables.
Schedule and facilitate introduction and kick-off calls with study teams, ensuring all prerequisites are in place.
Coordinate with stakeholders to obtain approvals and ensure smooth workflow.
Collaborate with cross-functional teams to complete tasks as per agreed timelines.
Review documents such as brochures, reports, and communication material to ensure accuracy, compliance, and quality.
Communicate with and encourage providers to actively participate in studies and schedule briefing calls by managing different time zones
Maintain and update trackers, templates, and project documentation.
Manage and update provider contact database on CRM systems.
Partner with sales teams to schedule provider calls and provide requested information.
Track provider participation levels and share insights with study teams and leadership to maximize engagement.
Generate and maintain project reports and templates using Excel and PowerPoint.
Utilize CRM and project management tools to monitor progress and manage workflows.
Organize internal status calls, circulate minutes of meetings (MoM), and ensure timely follow-ups.
Lead the process of issue identification, troubleshooting, and resolution.
Manage and prioritize multiple projects within the company's portfolio simultaneously.

Skills & Qualifications Required

Education: Bachelor's degree in related field.
Experience: 3–5 years of project management or coordination experience, preferably in research or consulting environments.
Project Management Skills: Strong ability to plan, organize, and manage multiple projects with competing deadlines.
Stakeholder Management: Excellent interpersonal and communication skills to collaborate with diverse internal and external stakeholders.
Documentation & Compliance: Strong attention to detail with experience in reviewing and ensuring error-free, compliant documentation.
Analytical Skills: Ability to track metrics, analyze provider participation, and present insights to leadership.
Technical Skills:

Proficiency in MS Office Suite – Excel (vlookup, mail merge, macros), PowerPoint (presentations, reporting).
Familiarity with CRM systems and project management tools (e.g., MS Project, Monday.com, Salesforce, Hubspot).

Soft Skills: Proactive, problem-solving mindset, ability to resolve issues independently, strong time management, and adaptability to handle multiple priorities.
Certifications (Preferred): Project management qualification (PMP), Certified Associate in Project Management (CAPM).

Required Experience:

3-5 years of overall experience in Project Management

At ISG, we don't just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our clients, and our communities. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. ISG is proud to be an equal opportunity workplace, and we are committed to creating an inclusive environment for all employees. The more diverse and inclusive we are, the better our work will be. The duties and responsibilities described in this job description may not be a comprehensive list. Additional tasks may be assigned to the employee from time to time and/or the scope of the job may change as necessitated by business demands.

Project Manager- Analyst / Sr Analyst