Salesforce Marketing Cloud, Managing and troubleshooting marketing automation workflows and campaigns, Understanding of cloud-based application architecture and integration techniques, Data management and segmentation within marketing platforms

Collaboration task management - JIRA, ALM, Java Technology, Maven, Windows, UNIX, Jenkins, Shell script, Rally, Install configure manage and deploy applications, Multiple platforms including Windows Linux UNIX, Help desk software like Zendesk, L1 L2 and L3 application support, Web-enabled products troubleshooting, SCM tools like GIT, Create run regression sanity tests

Amazon Connect, System Monitoring Tools, cloud-based communication, troubleshooting and resolving technical issues