Job Summary

The Senior Benefits Administrator is responsible for operational tasks associated with defined contribution plans in compliance with plan provisions. The Administrator assists in maintaining pension data, payment, payroll administration and calculates benefits. The employee is expected to pursue continued education by appearing in professional examinations.

Duties/Responsibilities

Manage the basic to medium complex data processing activities assigned to you
Quality data collation and validation to ensure adequacy, accuracy and legitimacy of data
Research on participant records, process payroll, qualifications, payments and reconciliation
Work on various applications to process participants request within service level standards
Performs system testing as assigned
Coordinate with fulfillment for letters, documentations, statements and confirmation mails
Provide support for special projects and other tasks as needed
Accurately bills time to ensure client's billings are correct
Ensures quality service to existing clients
Ensures all work product is processed according to Milliman's peer review guidelines.
Mentor and coordinate peers in their day-to-day activities
Create and maintain SOP/Process documents as and when needed
Review third party interface activities accurately
Identify process improvement ideas

Required Skills & Attributes

Excellent verbal and written communication skills
Strong logical, analytical, and problem-solving skills
Proficient with Microsoft Office or related software

Required Qualifications

2+ years of experience into Defined Contributions administration
Bachelor's degree in any discipline

Preferred Skills And Qualifications

High integrity and discretion to ensure the confidentiality of sensitive client data
Certifications in US Benefits would be an added advantage
Ability to work in a team environment and individually
Effective planning and priority setting
Ability to prioritize tasks and to delegate them when appropriate
Ability to function well in a high-paced and at times stressful environment

DC Senior Benefits Administrator