Event driven architecture - Platform Events Streaming API Change data capture, Solid understanding of Internet technologies firewalls web servers web proxy servers etc., Integration - REST SOAP Bulk API, Visualforce, SOQL SOSL, Apex Synchronous and Asynchronous, Modern Javascript, Field Service Lightning FSL, Understanding of database concepts and data management RDBMS and SQL, Flows Process Builder, Debugging Troubleshooting Errors, Mobile Dev, Sites Communities Force.com, Authentication SSO Auth Provider

.NET, ALM, Power Automate, Power Platform, Functions, Git, Pcf, Azure DevOps, Logic Apps, Canvas Apps, Model-driven Apps, Azure Services, GitHub Copilot, Dataverse APIs, Microsoft Omnichannel CCaaS, Dynamics 365 CRM, Power Platform Copilot, Copilot Studio

Java, Unix, Tomcat, Application Servers, Performance Tuning, SQL Server, J2EE, Windows, Sql, Weblogic, Websphere, Oracle, Business Objects, Relational Databases, Business Intelligence

Vpn, Dns, Dhcp, Outlook, O365, Itsm, Service Now, Windows Server, Exchange, Ticketing Tool, Technical Support, Trouble Shooting, Service Desk, Active Directory, Microsoft Application

mobile device support , Microsoft Office (Outlook, Networking, Video Conferencing, Technical Troubleshooting, Windows and macOS OS

Troubleshooting Skills, Servicenow, International Technical Support, technical support, Communication Skills, International Voice

database queries , Splunk, Restful Web Services, Java, Xml, Kibana, Grafana, Json, J2EE, Xsl, Jms

Debugging, Power Shell, Troubleshooting

Java, Tomcat, Performance Tuning, Monitoring Tools, Jsp, J2EE, Websphere, DB2, Core Java, UDB, Docker, Weblogic, Oracle, Kubernetes, JDBC, AWS, Servlets

Root Cause Analysis, ticket tracking tool