internet troubleshooting , Databases, Networking Concepts, Operating Systems, technical support, Electronic Support Systems, issue diagnosis, Oracle Micros products, Oracle Financials Service tools, Customer Support, case management systems

Servicenow, Fortinet, Gcp, Networking, Incident Management, Linux Server, Cisco, Itil, AWS, Arista, Monitoring

Microsoft Excel, Software Troubleshooting, technical support, customer service, saas support, issue resolution

Servicenow, Microsoft Office, IT Monitoring, SOP Creation, Customer Service, Sop